Talkdesk Conversations6.8.2-5582 - Google Play
You'll be able to see results in few seconds.
Publisher Description
Native mobile contact center
TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone or tablet.
Superior call handling on the go:
Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.
Customer service beyond the contact center:
Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.
Connect to critical information:
Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.
Stay in the know:
Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.
FEATURES:
- Inbound and outbound calls
- Sending, receiving and managing SMS
- Status synced with Talkdesk ACD
- Dispositions and notes
- Warm and blind transfers
- Conference and agent-to-agent calls
- Managing call recordings
- Voicemails
- Integration with Talkdesk Analytics & Insights
- Integration with Salesforce and Zendesk
- Dark mode and Light mode
- Version for tablets
NOTE:
To learn more about Talkdesk CX Cloud Contact Center Software, go to www.talkdesk.com
Reach out to support@talkdesk.com so we can enable a free 30-day trial!
About Talkdesk Conversations
The company that develops Talkdesk Conversations is Talkdesk, Inc.. The latest version released by its developer is 6.8.2-5582.
To install Talkdesk Conversations on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-07 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Talkdesk Conversations as malware as malware if the download link to com.talkdesk.agent is broken.
How to install Talkdesk Conversations on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Talkdesk Conversations is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Talkdesk Conversations will be shown. Click on Accept to continue the process.
- Talkdesk Conversations will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 6.8.2-5582
posted on 2026-10-07
Bug fixes and performance improvements.
version 6.8.0-5562
posted on 2026-09-01
Bug fixes and performance.
version 6.7.0-5510
posted on 2026-01-25
1. Send and receive emails.
2. Send and receive WhatsApp messages.
3. RTM supports Soketi.
version 6.5.1-5376
posted on 2024-06-06
We are continuously improving our app. This release brings some minor bug fixes and stability enhancements.
version 6.4.0-4968
posted on 2023-06-22
We’ve added the following capabilities:
- Support for 988 calls: Agents will be presented with additional information when 988 is dialed in compliance with US and Canada regulations.
- Present SMS in agent Activities list: the list of agent’s Activities was improved and now also presents SMS activities on the list.
- Support for Android 13
Additionally, we also fixed minor bugs and made some performance improvements to the application.
version 6.3.1-4856
posted on 2023-05-15
Bug Fixing and Performance Improvements
version 6.3.0-4725
posted on 2023-03-13
We constantly improve Talkdesk Conversations so you have a great experience with the App.
In this version we introduce:
Voicemail assignment: Now you can assign and unassign voicemails.
Bug fixes and performance enhancements.
version 5.1.1-2950
posted on 2022-04-06
We constantly improve Talkdesk Conversations so you have a great experience with the App.
This version includes bug fixes and performance enhancements.
version 5.1.0-2654
posted on 2022-02-09
We constantly improve Talkdesk Conversations so you have a great experience with the App.
In this update, we introduce:
- The ability to select existing tickets in Salesforce and relate them to Talkdesk calls.
- Support to E911 (Enhanced 911) for emergency calls.
- Enhancements to SMS feature.
This version also includes bug fixes and performance enhancements.
version 5.0.0-2277
posted on 2021-12-07
In this version, we are releasing a new feature that allows you to send, receive and manage conversations with your contacts using SMS. If you would like to have access to this feature, please reach out to your CSM.
Note: After this version, we will no longer support updates to devices which are still using Android 6.0 and Android 7.0. This means that you’ll not be able to download the app from Google Play or update it to the next version.
Disclaimer
Official Google Play Link
We do not host Talkdesk Conversations on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Talkdesk Conversations is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
